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Terms and Conditions of Use
Welcome to TheNorseWind (TNW) Store (the “Store”). By using the Store, you agree to be bound by the following terms and conditions (the “Terms and Conditions”). If you do not accept these Terms and Conditions, do not use the Store.
1. Acceptance
Norse Wind Ltd., ul. Dunav 1, Burgas 8000, Bulgaria
THE NORSE WIND is a registered trademark of NORSE WIND Ltd.
(“TNW”) provides this Store to you (“You”) on the basis of the following Terms and Conditions. These Terms and Conditions may be updated by TNW from time to time by posting the updated Terms and Conditions on the Store without prior notification to You. When You access the Store at any time in the future, such updated Terms and Conditions then in force shall apply. You should check the Terms and Conditions for updates each time You access the Store.
[If an update amends terms of an existing purchase agreement, we will give reasonable notice of the update and explain how you may cancel the purchase agreement if you do not accept the update] OR [Changes to the Terms and Conditions will not affect any purchase agreements that have become binding under clause 3.3 below before the relevant change is made].
2. The Store
The Store and any services and products that You purchase through the Store are for Your non-commercial, personal use only and must not be used for business purposes. You will be able to obtain information about certain products and services via this Store and You may also submit queries to TNW to receive more information.
3. Purchases
3.1 You can purchase products and services via this Store by selecting items and proceeding to the check-out. If You have not already registered an account at the Store, You will be requested to register in order for Your purchase order to be processed.
3.2 You apply for a purchase agreement by placing an order and filling in the required details at the check-out, including the details enabling the method of payment that You have selected. Provided the selected product(s) or services is/are available and in stock, TNW will take payment in accordance with Your order. Any rejected or revoked payments are subject to an administration fee.
3.3 TNW do not guarantee that all product(s) or services is/are available. If a product is temporarily out of stock, You may still be given the option to apply for a purchase agreement, but You may be notified that delivery may take longer than otherwise stated.
3.4 When Your purchase order is completed, a receipt confirming the purchase order will be sent to the e-mail address that You have registered. Only once this confirmation receipt is sent by TNW, is the purchase agreement binding. The receipt will include information regarding Your right to withdraw from the purchase agreement and any information You may need to access this right as well as information regarding complaints. The product(s) or services, including applicable warranties, will be dispatched to the address that You have registered with the Store within a reasonable time, usually within 2-5 working days (1-2 weeks for wooden boxes, amulets and personalized items) of the receipt confirming Your purchase, provided the product(s) or services is/are in stock and available.
3.5 You will become the owner of the product(s) or services You have ordered when it/they have been delivered.
4. Price and payment method
4.1 The methods of payment which are available may vary. You will find the relevant price information (including details of delivery charges) and the available methods of payment for product(s) or services in the Store.
4.2 TNW reserves the right to amend or change prices at any time, if not specifically stated otherwise. The prices in the Store are for information only and may be changed by TNW without prior notice.
5. Cancellations and Returns
5.1 If You for any reason wish to cancel a purchase, You may request a cancellation within 1 hour of purchase if it is not already shipped.
5.2 If You for any reason wish to cancel and return a purchase, You may do so within 14 days from receiving the product(s) (or the final product in your order for orders delivered in multiple deliveries) or within 14 days from the date of purchase of a service. You need to fill out our Cancellation form and send it to the following email: cancel@thenorsewind.com or by post to:
Norse Wind Ltd.
ul. Dunav 1, ap.1
Burgas 8000
Bulgaria
You need to give TNW a clear statement that you would like to cancel which includes your name, address, details of the order you wish to cancel and some contact information such as a telephone number or email address.
5.3 When TNW has confirmed the cancellation, You will be provided with a return form for the product(s) or services which will be in the form set out in the annex to these terms. The cancelled item(s) must then be returned to the address notified to You by TNW, within 14 days after your receipt of the form. The item(s) must be in the condition in which delivered. The item(s) must be returned undamaged, unused, unworn and properly packaged for the cancellation to be valid. If the product(s) is/are damaged after delivery or it/they is/are not properly packaged, we may deduct an amount from your refund to reflect any reduction in value of the products as a result of damage or mishandling. If only part of the item(s) is/are returned, only a corresponding part of the purchase price will be refunded to You.
5.4 Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
5.5 TNW will refund the paid price of the purchased item as soon as practicable and at the latest within 14 days of when we receive the item(s) back or, if earlier, when You supply TNW with evidence that the item(s) have been sent back. TNW will not refund any costs for shipping.
5.6 Please be informed that because of the nature of these items, unless they arrive damaged or defective, the above right to cancel a purchase does not apply to (please note that this does not affect your statutory rights):
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Books and Magazines
- Intimate items + Earrings (for health/hygiene reasons)
- Items on sale
6. Complaints
TNW will do its best to reply to any inquiries and process any complaints regarding the Store, services or product(s) as soon as possible. If a faulty product is delivered to You, please notify us and describe the problem without delay after discovering the fault.
7. Privacy policy
7.1 By applying for a purchase agreement in the Store, You agree to provide TNW with accurate data as requested, and You agree to our privacy policy.
8. Shipping Policy
8.1. By applying for a purchase agreement in the Store, You agree with our Shipping and Returns Policy.
9. Disclaimer
9.1 TNW hereby excludes all warranties (a) concerning the supply or failure to supply any service in connection with the Store or (b) that the Store is accurate, complete or up-to-date. You understand and agree that you are using the Store at your own risk and that TNW does not warrant that the Store will meet Your requirements or that the Store will be uninterrupted, error free or secure. TNW reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the Store at any time.
9.2 The Store is provided to You at no extra charge and is for Your personal and non-commercial use. Any support provided to You is for information purposes only. TNW reserves the right to make changes to the Store at any time; or not reply to any queries; or not provide support in connection with the Store.
9.3 TheNorseWind ‘s ritual and jewelry items are sold as curios only, offered for entertainment purposes only. I make no claims or guarantees to provide any specific abilities or results by using my products. Charms are for entertainment purposes only, they are not intended to treat, diagnose, or otherwise define any condition.
10.Use
10.1 All material on the Store is the property of Norse Wind Ltd. and Rositsa Robeva-Trendafilova and/or its suppliers and protected by copyright and other intellectual property rights. You are authorized to view and download the materials for Your personal, non-commercial use only.
10.2 TNW reserves the right to at any time prevent You from using the Store or any services or to prevent You from making any purchases.
11. Liability of TheNorseWind (TNW)
11.1 TNW excludes all liability for any loss or damage, direct or indirect, that You may suffer, in connection with the use of or inability to use the Store.
12. Contact
Norse Wind Ltd.
ul. Dunav 1, ap.1
Burgas 8000
Bulgaria
13. Governing law and language
These Terms and Conditions, and each purchase agreement made using the Store, shall be governed by and construed in accordance with EU law. The language of this contract, and each purchase agreement, shall be English.
14. Annex – Cancellation form
To :
Norse Wind Ltd.
ul. Dunav 1, ap.1
Burgas 8000
Bulgaria
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate